IMPORTANT INFORMATION
The ferry times specified in the program have been obtained from the relevant ferry companies and may change due to weather conditions, port operations, and operational reasons. In such cases, the program schedule may be adjusted.
The first name, surname, and date of birth provided during the reservation must be complete and accurate, exactly as they appear in the passport. No subsequent name verification will be carried out.
The hotel voucher and ferry tickets / reservation documents will be sent to you shortly before the package departure date.
All guests are required to carry their round-trip ferry reservation documents and hotel accommodation documents with them.
Our guests are advised to enable their mobile phones for international use.
ACCOMMODATION & ROOM ARRANGEMENTS
Triple rooms may be provided subject to hotel availability, and the third bed may be smaller than a standard bed. They generally consist of 1 double bed + 1 extra bed. Extra beds are portable and foldable. This arrangement is deemed to have been accepted by the guest.
Child discounts are valid only for one child who shares a room with two adults and meets the age criteria.
Breakfasts served at hotels may be continental style, in accordance with the standards of the country visited.
Hotel check-in and check-out times may vary depending on hotel occupancy, and the availability of rooms is at the hotel’s discretion.
OTHER MATTERS
Cancellation, refund, or change conditions may differ for promotional and early-booking campaign packages.
Our company acts as an intermediary for ferry, hotel, and transfer services, and responsibility for program changes resulting from time changes, delays, cancellations, or operational disruptions caused by service provider companies belongs to the relevant service provider.
Ferry services may be delayed or canceled due to adverse weather conditions, sea conditions, port congestion, or decisions by official authorities.
VISA & PASSPORT INFORMATION
Turkish citizens require a visa on arrival or a valid Schengen visa.
The visa-on-arrival / Schengen visa fee is not included in the package price.
For the visa application, the required documents must be prepared completely, together with a passport valid for at least 6 months from the date of the end of the trip.
It is important for guests holding green passports to check the validity periods of their passports.
Having obtained a visa does not guarantee entry into the country. The entry decision is at the discretion of border police.
Our company is not responsible for problems that may arise due to worn, wet, or damaged passports.
Guests under the age of 18 traveling alone or with only one parent must have a notarized letter of consent.
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